Help & support
A real person reads every message.
Contact us
Email barb@mykeyplans.com. We usually reply within two business days.
Fairway Ladies Golf is made by MyKey Consulting Services LLC.
Email supportJoining your league
Tap the link your captain sent (or scan the QR code at the clubhouse), create your account, and you're in.
No link? Sign in, tap I'm joining my league, and type your league's code - or search for your club by name and ask to join. Your captain approves each request, which keeps every league safe.
Keeping leagues safe
- Nobody gets into a league without its code, a captain adding her by email, or a captain approving her request.
- Captains can remove anyone and block her from coming back.
- Photos can be set to need a leader's approval before anyone sees them.
- Offensive language is stopped before it's posted.
Reporting something or someone
On any post or comment, tap ⋯ then Report. Your league's leaders see it right away. On a photo, tap the flag.
To stop seeing someone, tap ⋯ then Hide posts from…. She isn't told. You can undo it on My Profile.
If something is serious, or it's about a league leader, email barb@mykeyplans.com and we'll act on it.
Deleting your account
In the app: open My Profile, scroll to the bottom, tap Delete my account, and type DELETE.
Without the app: email barb@mykeyplans.com from the email you sign in with, with the subject "Delete my account". We'll confirm within 7 days.
What's deleted: your sign-in, profile, golf plan, IGP, workbook, yardage, swing log, personal rounds, shares, community posts, comments and photos, and your place on any league roster.
What a league keeps: scores already recorded in a league's results, so other members' standings don't change.
Paying for Solo Pro or a league plan? Plans are paid on our website, and deleting your account doesn't cancel one on its own. Cancel it first: sign in at fairwayladiesgolf.com, open your plan, and tap Manage or cancel my plan - or email us and we'll cancel it for you.